foo-fighters-faqs-bhm

Foo Fighters - FAQS - Birmingham
Birmingham  
Foo Fighters 2021 – Return to the UK 

What date is the show at Villa Park, Birmingham?
The scheduled Foo Fighters show at Villa Park, Birmingham is Monday 27th June 2022

Who will be performing at the show?
The Foo Fighters will play with special guests Courtney Barnett and Hot Milk

How many tickets can I purchase? 
The ticket limit for this event is 6 tickets per person

Why is there a limit on the number of tickets I can buy?
Ticket limits are set to give fans a fair chance of getting tickets

What category of tickets am I buying?
Our general admission venue allocation includes the following tickets: 
General Admission - Pitch Standing & Unreserved Seating at £65
P1 Reserved Seating at £85, P2 Reserved Seating at £75 and P3 Reserved Seating at £45. 
VIP Best Seat Package at £150.
For concert events only, holders of a ‘General Admission - Pitch Standing & Unreserved Seating’ ticket will have access to the pitch and an unreserved seating area, with a free flow between the two areas. Unreserved seating is subject to capacity and is on a first come first serve basis. 

*All prices above are excluding ticket fulfilment fees*

How will my tickets be sent?
Your tickets will be sent to you by the method you selected at the time of booking. Customers will receive their tickets no later than fourteen days in advance of the event

For customers who have purchased eTickets, these may not be available to download until closer to the date you have booked for. Please contact us if you have not received your tickets by 5 days before the event.

I haven't received my confirmation email, what should I do?
Please check your junk inbox to see if this has arrived in there
It is also worth noting that during busy periods it can take a little longer to come through
If you are still having issues, please contact your point of purchase direct

Can I amend or change my booking?
All tickets are purchased on a non-refundable or transferable basis

What if my ticket does not scan on the day of the event?
In the event that your ticket does not scan at the turnstile, you will be referred to the Ticket Office for physical tickets to be issued. Please note, ID and proof of purchase may be required. 

What time will Entrances open?
The Entrance opening time is currently scheduled for 16:00
*Please note, the above timings are subject to change*

What time will the concert start?
Concert and act start times will be confirmed and communicated at a time closer to the date of the event

What if it rains?
This is an outdoor event and open to the elements, please dress appropriately (including footwear) and bring a waterproof if it looks like rain

What happens if I have a problem whilst at the venue?
Please ensure you speak to a member of staff at the venue on the day.

Can my child attend the events?
The below age restrictions must be adhered to:

General Admission Standing: No under 14s in the standing area
Reserved Seating: No children aged 5 and under
6 – 16-year-olds must be accompanied by a responsible adult aged 18+
No refunds will be given for incorrectly booked tickets

Are accessible tickets available for this event?
All accessible tickets can be purchased here or alternatively the call centre can be contact on 0800 640 5001  

Is there Blue Badge parking available for the Foo Fighters event?
For more information on accessible car parking or to purchase accessible car park passes please contact the venues Disability Access Officer, they can be contacted by email - accessibility@avfc.co.uk
More accessibility information is available on the venue website here

Can I bring my assistance dog to the venue?
Villa Park welcome all guests using an assistance dog. If you would like to ensure that your assistance dog is familiar with Villa Park and its surroundings before the event, please contact the disability access officer to make these arrangements

How do I get to Villa Park?
The stadium is approximately 2.2 miles from Birmingham city centre and is easily accessible from all major road routes and motorway networks

We encourage, where possible, the use of public transport to get to and from the venue. The venue website has the most up to date information for travel
 
Nearest Train Station: The two nearest stations to Villa Park are Witton Station (approx. 10 minute walk from the stadium) and Aston Rail Station (approx. 15 minute walk from the stadium)
For more information or to plan your journey please visit Transport for West Midlands.

Nearest Bus Stop: The main bus routes serving Villa Park are the 7, 11A and 11C alight at Witton Square for the Stadium. Services 65 and 67 also operate within walking distance of Villa Park please alight at Aston Railway Station

By Car: For those travelling by car/other vehicles and using a SatNav, please use the postcode B6 6HE
Please only park in official car parks and do not park in residential areas.

Please note road closures and traffic exclusion zones may be in place around the venue on the day of the concert

Where is the venue located?
Aston Villa football stadium 
Villa Park
Trinity Rd
Birmingham
B6 6HE

Will I be able to buy food and drink at the venue?
The team at Villa Park will welcome you at one of the many food and beverage kiosks located in and around the stadium

What is your bag policy?
Avoid delays - please don't bring bags to the venue, all bags will be subject to a search regime
Large bags are not permitted and there are no left luggage facilities
Please check the venue website for specific policies regarding bags closer to the event date

Can I bring alcohol into the stadium?
No, only drinks purchased onsite maybe consumed

What are your COVID-19 requirements?
Audiences will need to demonstrate their COVID-19 status by providing one of the below - 
• Proof of a negative NHS Rapid Lateral Flow Test taken within 24 hours prior to attending
• Proof of full approved vaccination, 2 doses with the second dose at least 14 days prior to arrival at the venue 
The venue reserves the right to implement additional entry requirements to mitigate the spread of COVID-19 and purchasers will be contacted in advance of the shows with more information
 
Can I get a refund due to COVID-19?
If you, anyone you live with or anyone in your party is displaying symptoms of COVID-19, we will refund your tickets if you have proof of the below with photo ID and valid ticket
• Proof of a positive COVID-19 test 
• Proof of being notified by test and trace to isolate within the event period
• For symptoms experienced on the day of the event, proof that you have applied for/ taken a PCR test

All refunds are subject to London Stadium terms and conditions  
Please let us know by 9am on the day of your event to request a refund

What happens if my event is cancelled or rescheduled?
Please wait to hear from your point of purchase directly, they will get in touch with the relevant information 

Can you compensate me for my travel and hotel arrangements if my event is rescheduled or cancelled?
The only refund you will receive is the cost of the tickets
We will endeavour to let you know as soon possible about an event change or cancellation to give you the opportunity to cancel or reschedule your arrangements 

How do I get a refund if my event if cancelled?
Please contact your point of purchase direct for further information 

Can I get a refund if the line up changes?
Refunds are only available if the promoter cancels an event or makes significant changes to the venue, date, show time or headline act

I can't make the event - can I resell my tickets?
Please check with your point of purchase for details of ethical fan to fan resale 
Reselling through any other channel will render the tickets invalid

SJM Concerts Terms & Conditions
1 This ticket is a personal, revocable license and, at all times, remains the property of the Promoters. This ticket must be surrendered to the Promoters upon request. 
2 This ticket is sold on behalf of the Promoters to the Consumer. Any tickets purchased by business or traders in breach of the T&Cs of Ticket Sale will be cancelled. 
3 Ticket resale is permitted at no more than the price you paid (face value + booking fee). Please only use the official resale partner www.twickets.live. Selling tickets through unauthorised resale platforms will breach our T&Cs and those tickets may be cancelled. 
4. Ticket sales are limited to 6 per person. Only tickets purchased through approved agents are valid. The venue reserves the right to refuse admission.


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